Privacy Policy

Introduction

At AIToken Labs, we respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.

Information We Collect

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

• Identity Data includes first name, last name, username or similar identifier.
• Contact Data includes email address and telephone numbers.
• Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
• Usage Data includes information about how you use our website, products, and services.
• Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.

How We Use Your Information

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• To register you as a new customer.
• To process and deliver your order.
• To manage our relationship with you.
• To improve our website, products/services, marketing, or customer relationships.
• To recommend products or services that may be of interest to you.
• To comply with legal obligations.

Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

• Request access to your personal data.
• Request correction of your personal data.
• Request erasure of your personal data.
• Object to processing of your personal data.
• Request restriction of processing your personal data.
• Request transfer of your personal data.
• Right to withdraw consent.

Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date at the top of this privacy policy.

SMS Communications

Program Description

AIToken Labs operates the EmployAIQ platform, which sends automated SMS messages to customers of small businesses on behalf of those businesses. Message types include appointment reminders, booking confirmations, customer support responses, and follow-up notifications.

How We Collect Consent

We collect explicit written consent from end users at the point of scheduling or inquiry. Consent is obtained via a checkbox on the booking form or contact form that states: “By providing your phone number, you consent to receive SMS messages from this business via EmployAIQ. Message & data rates may apply. Reply STOP to opt out at any time.” No SMS messages are sent prior to consent being collected.

Data Use

Phone numbers and consent records collected through the EmployAIQ platform are used solely for the purpose of sending the communications the user consented to. Phone numbers are never sold, rented, or shared with third parties for marketing purposes.

Message Frequency

Message frequency varies based on the nature of the business relationship and user activity. Users may receive appointment reminders, confirmations, and support messages as relevant to their interactions.

Message & Data Rates

Standard message and data rates may apply depending on your mobile carrier and plan.

Opt-Out Instructions

You may opt out of receiving SMS messages at any time by replying STOP to any message. You will receive a single confirmation message and no further messages will be sent. To re-subscribe, reply START.

Help

For assistance, reply HELP to any message or contact us at support@aitokenlabs.com.

Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at: